Indane users can now order LPG online or SMS
New Delhi   15-Feb-2008
For the convenience of consumers, IndianOil has launched booking of refill LPG cylinders on the Internet, mobile and landline phones. To book on the Internet, log on to <a href= http://www.tomogas.com/iocl class=normallink>www.tomogas.com </a> and follow the instructions. Through this system, a customer can also lodge complaints. For Indane refill booking through SMS, a customer has to type an SMS writing IOC (space) Phone number of the distributor with STD Code, (space) the Consumer No and then send it 'to 'the 'service1 provider. 56789 for Vodafone, 56465 for Airtel and 52626 for all other operators). In case of IVRS, the customers have to dial the IVRS numbers as per the service providers and follow instructions (1260 from MTNL, 011-256M260 or 011-2561-1031 from any other land-line and mobile). These services can now be availed by Indane customers in Delhi, as they have been made available to 192 distributors. The facility has been introduced for the convenience of customers. They can easily order a refill with the help of the Internet, SMS and Integrated Voice Recording System' (IVRS). We have made the services' available' to all our distributors in Delhi," said SS Bapat, General Manager of IndianOil, Delhi and Haryana State Office.