Jammu DO organised Capability Enhancement Programme for SSFs
New Delhi   31-Mar-2015

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Mr. P. K. Das, ED, PSO along with Mr. T.S.R. Gopala Rao, DGM
(ILS), PSO and Mr. Vijay Kumar Garg, CDCSM, Jammu DO
during the programme.

A programme on ‘Capability Enhancement’ was organised recently for Secondary Sales Force (SSFs) of SERVO Stockist Industrial (SSIs) and SERVO Stockist Automotive (SSAs) at Jammu Divisional Office.

The programme was attended by SSFs of Jammu, Udhampur, Patankot, Jalandhar and Amritsar working with SSIs and SSAs. The programme was designed to update technical knowledge of SSFs and share the information on new developments taking place in lubricants technology. The SSFs shared the market feedback on customers’ needs and competitors’ activities. Speaking on the occasion, Mr. P. K. Das, ED, PSO emphasised on the need for close contacts with key customers and conducting promotional activities to achieve the goal of customers’ delight.

Mr. T.S.R. Gopalarao, DGM (ILS), PSO urged SSFs to promote inherent qualities of brand SERVO instead of completely depending on discount schemes. Mr. M. K. Sinha, Sr. Manager (TS), PSO gave inputs on Product Knowledge and basics of Lubrication to the SSFs.